Platform

One agent runtime for every queue you run.

Vesper is a single system for reading, deciding and acting across the tools your operations already live in. Deploy it to one workflow or all of them; the memory, the policies and the audit trail stay the same.

A mountain covered in fog under a cloudy sky

What it does

Six things it does on its own.

Reads your systems

Connects to ticketing, CRM, billing and warehouse systems with scoped, revocable credentials.

Reads your systems

Connects to ticketing, CRM, billing and warehouse systems with scoped, revocable credentials.

Decides within policy

Each workflow carries a policy and a confidence threshold. The agent explains which rule it matched, every time.

Decides within policy

Each workflow carries a policy and a confidence threshold. The agent explains which rule it matched, every time.

Acts, then confirms

Refunds, rebookings, access changes and escalations are executed, verified and reported back in the same breath.

Acts, then confirms

Refunds, rebookings, access changes and escalations are executed, verified and reported back in the same breath.

Remembers the case

One memory across email, chat and voice. Customers never repeat themselves; colleagues never ask them to.

Remembers the case

One memory across email, chat and voice. Customers never repeat themselves; colleagues never ask them to.

Pages a human well

When it escalates, it sends a one-screen brief: who, what, what was tried, what it recommends.

Pages a human well

When it escalates, it sends a one-screen brief: who, what, what was tried, what it recommends.

Writes it all down

Every input, decision and outcome is logged, searchable and exportable for audit.

Writes it all down

Every input, decision and outcome is logged, searchable and exportable for audit.

How it works

Deployed in weeks, not quarters.

Step 01

Connect

Point Vesper at your systems and a month of history. It maps the workflows and proposes where to start.

Step 02

Shadow

Agents run alongside your team, drafting every action without taking it. You review the drafts and set the thresholds.

Step 03

Hand over

Workflows go live one at a time. People move from doing to reviewing, and the audit log starts earning its keep.

Channels & systems

Every surface, one case memory.

Connect the channels customers use and the systems your team works in. Each one is scoped, logged and revocable.

Email

Chat

Voice

Ticketing

CRM

Billing

Warehouse

Identity

Security & governance

Built for teams that answer to auditors.

Autonomy is only useful if you can prove what it did. Vesper is designed so that the proof is a by-product of the work, not a project after it.

Scoped credentials, revoked on schedule

Each connector gets the narrowest permission that does the job, rotated automatically.

Data residency you choose

EU and US regions, with case memory pinned to the region you select at deployment.

Human-in-the-loop by default

New workflows start in shadow mode. Nothing executes until an owner raises the threshold.

Audit-ready exports

Logs export to the tooling your auditors already use, with alternatives considered and the human consulted.

Questions

Asked often.

How does Vesper decide when to act on its own?

Which systems does it connect to?

What happens when it isn’t sure?

Can we see everything it did?

How long does a deployment take?

Start with one queue.

Pick the workflow that hurts most. We’ll shadow it for two weeks and show you what Vesper would have resolved.

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